Sat, November 25, 2017
   » Frequently asked questions
  
What is VIP Connect service?
How much does VIP Connect service cost?
How to pay costs of VIP service?
Is this identification number is only for Iran?
Is there a possibility to receive faxes?
Is it possible to transfer calls on mobile phones, lines, or use the same line in a central device?
How is it possible to Access from other cities in Iran except Tehran?
Do you need a computer to use the VIP-Connect service?
What should I do in case of problems?
What services you can have with your specific number?
How to apply for VIP-Connect service?
Is the customer owner the line?
Is it possible to book a number?
What is VIP Connect service?
This service is suitable for the people who call to other countries. Low cost and high quality international communication is one of the advantages of this service. This service only needs an Internet access and one phone line.
How much does VIP Connect service cost?
With pay only once for VIP Connect special phone, you can be one of our clients. To account for outgoing calls can also charge your credit any amount you want. Per minute depending on the country of your destination fee will be deducted from your credit. The cost of the different countries can be seen in tariff chart (www.vip-connect.com).
How to pay costs of VIP service?
The costs associated with this line will be payable easily by visiting our website (www.vip-connect.com). If you have a PayPal account you can pay directly on site at any time to do your shopping. You can also pay for Internet service often Iranian banks and account numbers, local (LOCAL) in some countries such as the UAE.
Is this identification number is only for Iran?
No, it is possible to identify a number in some of the counties such as America, Canada, and Western Europe.
Is there a possibility to receive faxes?
Today owning a fax line for companies and even ordinary people also seem necessary. You can have a specific fax number in Tehran. Records, documents, and anything that can be faxed to you immediately as a PDF file will be sent to your email address. One of the VIP-Connect services to receive faxes on emails (Fax to Mail) is, a number assigned to you when the fax number will be sent to this e-mail a PDF file that you sent to us.
Is it possible to transfer calls on mobile phones, lines, or use the same line in a central device?
Yes, in some cities of the world, there is a possibility of transfer to phone line or cell phone. To transfer to the central device you need an adapter (ATA).
How is it possible to Access from other cities in Iran except Tehran?
People can contact you with dial Tehran"s code (021) from all over Iran.
Do you need a computer to use the VIP-Connect service?
No, just high speed internet is required.
What should I do in case of problems?
VIP Connect group 24 hours support on the phone and yahoo messenger, ready to advise and solve problems. As well as local representatives are in each country may help you in case of problems.
What services you can have with your specific number?
Services such as Fax to Mail:
Voice mail: By introducing an Email address, you can receive messages as audio files.
How to apply for VIP-Connect service?
To apply VIP-Connect service you can call (Sales Division 00982184011011) or send email to (info@vip-connect.com) and order special phone line or ATA adapter.
You can even download (Soft phone) which is available on our website on your computer and receive calls on your PC.
Is the customer owner the line?
Numbers assigned to subscribers only one week after the end date (monthly service) or complete credit (credit services) is reserved for subscribers then will allocate for new subscribers.
Is it possible to book a number?
Reservation number for a period of 2 months and a monthly payment of only $ 5 is possible with customer"s request.
VIP Connect doesn"t have any responsibility for failure to renew or change the number or numbers after the expired date of service.

 


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